Package Description

Regional Operations Manager

Salary: Up to £57,000

Benefits: Car allowance £3,600

Location: West Midlands 

Bonus: 21% Annual Bonus

Hybrid working: A blend of travel and working from home

We're looking for a Regional Operations Manager who brings more than just experience, someone who leads with integrity, humility, and a deep understanding of what outstanding care truly looks like.

You'll be overseeing and supporting residential homes predominantly across the West Midlands area. This region supports 9 Residential homes that support Adult's with Complex Needs. 

The Regional Manager will have direct accountability, to ensure delivery of the best possible outcomes for the people they support. The candidate will do this through effective operational management focusing on ensuring high quality services are delivered and also provide commercial profitability for both the existing business and through new business growth opportunities. 

To succeed in this role, you will have:

• Experience within a Registered Manager role or experience of multi-site management
• Total understanding and commitment to our values, standards, policies, procedures, processes, and practices
• Evidence of delivering high quality services
• Strong business acumen, commercial awareness and financial management
• Total understanding of compliance requirements and internal controls
• Passionate, driven and be able to provide evidence of successfully leading and developing teams
• Build and manage internal and external stakeholder / customer relationships
• Able to deliver above budget performance, whilst maintaining high quality standards of care and outcomes for the people we support
• Demonstrate a high level of professionalism and communication skills
• Highly organised with the ability to work autonomously and adapt to changing priorities
• Have a strong background in working with adults who display behaviours that may challenge and a knowledge/evidence of supporting people (with learning disabilities, autism, mental health needs and ABI).
• Hold a professional qualification equivalent to degree level or management qualification (QCF Level 5 in Social Care Management) 
• Due to the nature of this post, a full UK driving licence is essential as is a willingness to travel across the geographical region or elsewhere as required

Why be a part of Keys Group?

• Salary - up to £56,000 per annum
• Bonus Scheme - Earn 21% of your salary 
• Car Allowance- £3,600 per annum
• Clinical & Specialist Advice- Your home will have an assigned team of Clinical and Specialist Advisors who are dedicated to your region
• Annual Leave - 32 Days annual leave, inclusive of bank holidays
• Career Progression – We have a whole world of opportunities available within the group. Many of our managers have progressed into Senior Leaders within our organisation
• DBS Check – we cover the cost of your DBS check and subsequent renewals
• Ongoing Training and Development – Supported by our award winning Learning and Development Team, you will receive ongoing training and development throughout your career
• Enhanced Maternity and Paternity- When you want to start or grow your own family and feel financially secure
• Festive Gift- Our way of saying "Thank you!" for your hard work at Christmas
• Pension Scheme – start growing that pot for a healthy and happy retirement
• Wellbeing Support, Advice and Guidance – via our Employee Assistance Program though an online portal or over the telephone
• Staff Referral Scheme – earn a generous bonus for spreading the word and referring a friend to join our team
• EPIC Awards –All of our employees are EPIC in our eyes and do some incredible things each and every day. Each month, we recognise those that have shown that they really live by our values with EPIC awards and a fantastic prize on offer
• Discounts at Highstreet retailers, days out, gifts, holidays and even when buying a car – available via a Blue Light card