Package Description

Job Role: Senior Support Worker

Location: Cardiff

Salary: £13.60 - £14.20 per hour / £27,580 - £28,797

HOURS: 37.5 hours per week, Full-time with Day/Nights and sleep-ins

If you are a Support Worker with an NVQ / QCF Level 3 in Health and Social Care and the enthusiasm and commitment to live our company values every, this may be the role for you!

 About Cardiff Team

At our core, we believe in the potential of every individual we support. Our goal is to empower people to increase their independence and live life on their terms. We provide support that encourages individuals to make their own choices, while developing the skills they need for independent living, engaging in the community, and pursuing educational, training, and employment opportunities.

We offer personalized support tailored to each person’s needs, ensuring they can achieve greater independence and reach their full potential. Whether it's 24-hour care (including overnight support when necessary) or smaller, bespoke packages, we adapt to meet the unique needs of each individual. Support is provided in various environments—ranging from shared houses and individual flats to family homes. For those ready, we support individuals in managing their own tenancies.

As a Senior Support Worker, you will play a pivotal role in the day-to-day support and management of the service, with responsibilities including:

• Leading and managing a team of Support Workers to deliver exceptional care and support.
• Ensuring the highest standards of care, aligned with individual care and support plans.
• Promoting positive community relationships through the organization and encouragement of a variety of engaging activities.
• Maintaining accurate and up-to-date records, ensuring compliance with care plans and relevant documentation.
• Collaborating with health professionals, families, and other stakeholders to ensure holistic support for service users.
• Conducting regular supervisions, audits, and performance reviews to support staff development.
• Overseeing the duties of reporting staff, ensuring tasks are completed to the highest standards, while fostering a positive, efficient, and homely atmosphere within the home.

In this role, you will be instrumental in creating a supportive and empowering environment that helps individuals achieve their goals and live fulfilling lives.

Why Join Us?

• Generous Annual Leave: Enjoy 5.6 weeks of annual leave, plus 8 public holidays.
• Paid DBS Check: We cover the cost of your Enhanced DBS check and any required renewals.
• Career Development: Unlock your potential with ongoing training and QCF qualifications that open doors to further career opportunities.
• Hapi App: Access a range of wellbeing and discount benefits, from fitness advice to savings on everyday purchases.
• NEST Pension Scheme: Save for the future with a matched contribution of up to 3% from Keys Group.
• Competitive Pay: As a Real Living Wage Employer, we offer fair pay with enhanced pay scales that reflect your qualifications and experience.
• Referral Bonus: Receive a £250 bonus for referring a friend, with rewards for both the referrer and the new hire.
• Comprehensive Induction: Begin your journey with us with a paid, thorough onboarding process to ensure you're fully prepared.

Join us in making a real difference in people's lives and supporting them on their journey to greater independence.

If you're ready to make a difference, we want to hear from you!

 Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch.

About Keys Group

Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence-building activities like bushcraft, climbing, and canoeing.

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch

Apply now and one of our team will be in touch to discuss how you can begin your rewarding career - No agencies please

Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 18

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