Package Description

Job Title: Senior Support Worker

Location: Swansea
Salary: £13.60 – £14.20 per hour
Hours: Full-time, 37.5 hours per week (Day/Night shifts with sleep-ins)
Driver Requirement: Full UK Driving Licence essential

Are you an experienced Support Worker with an NVQ/QCF Level 3 in Health and Social Care?
 Do you have the passion and commitment to lead by example and help others live their best lives? If so, this could be the perfect opportunity for you!

About the Role

As a Senior Support Worker, you’ll play a key leadership role in our Swansea team. You’ll support and guide a dedicated team of Support Workers, ensuring the highest standards of care and empowering individuals to live independently and confidently.

You’ll be responsible for:

• Leading and supervising a team of Support Workers to deliver exceptional care
• Ensuring high standards of support in line with individual care plans
• Organising and encouraging meaningful, community-based activities
• Maintaining accurate records and documentation
• Liaising with families, health professionals, and other stakeholders
• Conducting regular staff supervisions, audits, and performance reviews
• Overseeing day-to-day responsibilities within the service and promoting a warm, inclusive environment

About Our Swansea Team

At the heart of our work is a belief in the potential of every individual. Our team supports people to live independently, make their own choices, and engage with their communities. From 24-hour care to tailored packages, we adapt to the unique needs of each person—whether in shared homes, individual flats, or family settings.

We also help individuals transition to managing their own tenancies when they’re ready, encouraging autonomy and personal growth every step of the way.

Why Join Us?

We don’t just offer a job—we offer a career with purpose, growth, and support:

• 🏖️ Generous Leave – 5.6 weeks annual leave plus 8 public holidays
• 🔐 Paid DBS – We’ll cover your Enhanced DBS check and renewals
• 📈 Career Progression – Access QCF qualifications and professional development
• 📱 Circle App – Wellbeing tools, lifestyle discounts, fitness tips, and more
• 💰 Pension – Matched NEST contributions up to 3%
• ✅ Real Living Wage Employer – Competitive pay reflecting your skills and experience
• 🎁 Referral Bonus – Earn £250 for each successful friend you refer
• 🧠 Thorough Induction – Paid, comprehensive onboarding to set you up for success

Requirements:

• NVQ/QCF Level 3 in Health and Social Care (or equivalent)
• Full UK Driving Licence (essential)
• Minimum age: 18 (due to the nature of the role and support needs)

About Keys Group

Keys Group supports over 2,500 individuals across England and Wales through its three divisions: Accomplish, providing specialist residential, supported living, and accommodation for adults with learning disabilities, autism, mental health needs, and brain injuries; Keys, offering education and care for children and families through schools, children’s homes, supported accommodation, and family assessment centres; and Peak, delivering indoor and outdoor adventure activities across four UK centres, including bespoke education programs and confidence-building activities like bushcraft, climbing, and canoeing.

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and can offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV for one of our resourcing team to get in touch

Ready to take the next step in your care career?
 Apply now and a member of our friendly team will be in touch to discuss how you can make a difference with us.

Please note: We are not accepting applications from recruitment agencies.

 AGL