Package Description

Support Worker
Location: Cardiff
Salary: £12.60 - £13.30 per hour
Hours: 37.5 hours per week, Full-time (Day/Nights and sleep-ins)

Make a Real Difference in People’s Lives — Join Our Port Talbot Team!

At Keys Group, we believe in unlocking potential and empowering the individuals we support to live independent, fulfilling lives on their own terms. As a Support Worker, you’ll play a vital role in helping people develop life skills, engage in their communities, and pursue education and employment opportunities.

Our Cardiff team provides personalized support tailored to each individual — whether that’s 24-hour care, overnight assistance, or bespoke packages. You’ll work in a variety of settings, including shared houses, individual flats, and family homes, supporting people to manage their own tenancies and daily lives.

What You’ll Do:

Assist with daily routines, promoting independence and wellbeing

Encourage participation in hobbies, social activities, and skill development

Support healthcare needs, including appointments and medication assistance

Teach essential life skills like budgeting, shopping, and bill paying

Provide personal care and help with domestic tasks such as cooking and cleaning

Offer emotional and physical support with kindness and encouragement

No previous care experience? No problem! We provide full training, coaching, and career development.

Why Join Keys Group?

Generous Leave: 5.6 weeks annual leave plus 8 public holidays

Paid DBS: We cover your Enhanced DBS check and renewals

Career Growth: Ongoing training & QCF qualifications to boost your future prospects

Supportive Team Environment – passionate colleagues, professional growth, and wellbeing support

Pension: Matched contributions up to 3% with our NEST scheme

Competitive Pay: Real Living Wage employer with enhanced pay for qualifications and experience

Referral Bonus: £250 for you and your friend when they join

Comprehensive Induction: Paid onboarding to set you up for success

Keys Group are very proud to have signed the Armed Forces Covenant that means we have made a commitment to welcoming service personnel, veterans and military families into the group. We are delighted to have veteran friendly policies, offer a Veterans Peer Support Network within our teams and are able to offer Military Awareness and support to our colleagues.

As part of our commitment, we will offer a guaranteed interview to current and former service personnel providing that they meet the criteria of the role that they are applying for. If you feel that you meet the criteria for this, please ensure that you have your military experience detailed on your CV.

Keys Group is committed to safeguarding and promoting the welfare of everyone in our care and therefore this post is subject to an enhanced DBS check.

Ready to Start Your Rewarding Career?

Apply now to join our compassionate and dedicated team! Please note applicants must be over 18 due to the nature of our work.

#PoweredByPeople #InspiredByAmbition #EPICPeople

 AGL