Package Description

Mental Health Support Worker - Woodlands

Salary: £13.45 – £14.05 per hour (depending on experience & qualifications)
Hours: 35 per week (8:30am – 9:00pm shifts)
Location: Acocks Green, B27
CQC Rating: GOOD

Purpose of the Role

To provide high-quality, person-centred support to individuals with mental health needs, empowering them to live independently and lead fulfilling, meaningful lives.

About Woodlands

Woodlands is a supportive and welcoming service for six adults with mental health needs.

Our approach focuses on building effective coping strategies that create real, positive changes in daily life. We prioritise person-centred care, encouraging independence while supporting each individual’s unique needs, goals, and aspirations.

As a Support Worker, you will be involved in the day to day support and routine of the people within the service including: 

•  Encourage independence while supporting individuals to live meaningful and fulfilling lives 
• Support and promote the development of personal skills through hobbies and interests 
• Assist with healthcare needs, including medication and attending appointments 
• Help build essential life skills such as budgeting, shopping, and managing finances 
• Provide personal care where required 
• Support with daily household tasks, including cooking and cleaning 
• Offer consistent emotional and physical support, guidance, and encouragement

Requirements

•  Previous experience in a support or care role (desirable but not essential)
• A caring, empathetic, and patient approach to supporting individuals with mental health needs
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to support with personal care and daily living tasks
• Basic understanding of safeguarding and person-centred care principles
• Good organisational skills and ability to follow care plans
• Flexibility to work shifts, including long days and weekends

Why join us:

• Annual Leave - Enjoy 5.6 weeks of annual leave inclusive of 8 public holidays.
• DBS Check Paid - Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals.
• Qualifications & Career Development - Unlock your potential with our support! We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.
• ⁠Fair & Competitive Pay - At Keys Group, we pride ourselves on fair and competitive pay. As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.
• ⁠Blue Light Card - at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee
• ⁠Referral Bonus - Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.
• Care First - We care about your well-being and that's why we're pleased to offer our employees an Employee Assistance Program. If you need someone to talk to, the EAP is here for you - confidentially and at no cost.
• Circle - Your hub for wellbeing, engagement and discounts. From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.
• NEST Pension Scheme - Save for your retirement with a matched contribution of up to 3% from Keys Group.
• Long Service Awards - It's our way of saying a heartfelt thank you for everything you do.
• Cycle to Work Scheme - You could save up to 42% on a brand-new bike and accessories.
• Full Induction & Introductory Programme - Begin your journey with a paid-for comprehensive onboarding to set you up for success.

Commitment to Equality and Armed Forces Covenant
 Keys Group is proud to be an Equal Opportunities Employer. We welcome applicants from all backgrounds, including veterans and military families, through our Armed Forces Covenant. Eligible service personnel and veterans are guaranteed an interview when their military experience is detailed in their CV. We provide veteran-friendly policies, peer support, and military awareness training.Apply now and one of our team will be in touch to discuss how you can begin your rewarding career - No agencies please

Please note that due to the vulnerable nature of the people that we support, all applicants must be over the age of 18